Frequently Asked Questions.

Below you’ll find frequently asked questions about YRRR.

If you have additional needs, please don’t hesitate to contact us.

What is your cancellation policy?

  • 100% refund if you cancel at least 30 days before check-in.

  • 50% refund (minus the service fee) if you cancel at least 14 days before check-in.

  • No refund if you cancel less than 14 days before check-in.

What are your cleaning practices?

  • All towels and bedding washed in hot water that’s at least 60ºC/140ºF

  • Check in and check out with no person-to-person contact

  • Cleaned with disinfectant

  • High-touch surfaces cleaned with disinfectant (like countertops, light switches, handles, and faucets)

  • Follows industry health association: SafeStay (AHLA - USA)

 

What time is check in/check out?

Check in after: 4:00 PM

Check out before: 11:00 AM

Damages and Incidentals:

You will be responsible for any damage to the rental property caused by you or your party during your stay.

What are the house rules?

  • No parties/events

  • No smoking

  • Max guests: 11 (sleeps up to 11 adults)

  • Minimum age of primary renter: 24

  • Children are allowed

  • Dogs are allowed